Important Information
Policies
To help make your stay at ibis budget Singapore Pearl in Singapore as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Simple policies designed for a smooth, quick stay.
Check-In & Check-Out
- Check-In: From 15:00 (3:00 PM)
- Check-Out: Until 12:00 (12:00 PM)
The 24-hour front desk makes late-night arrivals manageable.
Identification & Age Requirement
- A valid photo ID is required at check-in.
- Minimum check-in age is 18 years.
Deposits & Payments
- A refundable deposit may be required at check-in, usually taken via credit card or cash.
- Payments are accepted in major cards or cash, depending on booking terms.
Smoking Policy
- All rooms are non-smoking.
- Designated smoking areas are available outside the rooms.
Pet Policy
- No pets are allowed at the property.
Cancellation & Prepayment
- Policies vary by booking type. Most bookings offer free cancellation within a set window.
- Prepayment may be required for certain discounted rates.
Accessibility
Elevator access is available to upper floors, but facilities remain limited for guests needing full accessibility support.